Terms and conditions of use

1. About this website

The acmelaser.ro website (hereinafter “the Website”) is operated by ACME Laser Romania SRL, with its registered office at Str. Giordano Bruno nr. 9, postcode 400243, Cluj-Napoca, Cluj County, Romania, registered with the Romanian Trade Register (Registrul Comerțului) under no. J2025031303003, with the unique registration code (CUI) RO51729544 (hereinafter “the Company”, “we” or “the operator”).

The Website describes the Company’s business as an authorised dealer of ACME laser machines in Romania and the Republic of Moldova and covers:

• Information on the machines and their technical specifications
• Consultancy, installation, training and maintenance services
• Quotation requests and commercial information

Nothing is sold directly online through the Website. All transactions are concluded under separate contracts signed by the parties.

2. Acceptance of the terms

By accessing and using the Website, you agree to these terms and conditions. If you do not agree, please do not use the Website.

The Company reserves the right to amend these terms at any time. The version in force is the one published on this page, and continued use of the Website after the changes have been published constitutes acceptance of them.

3. Intellectual property

All content on the Website — text, images, videos, logos, graphics, design, source code, structure — is the property of the Company or of its partners (including ACME Laser), or is used with the consent of the rights holders, and is protected by Law no. 8/1996 on copyright and related rights (republished) and, as regards trademarks and logos, by Law no. 84/1998 on trademarks and geographical indications (republished).

You may not copy, reproduce, redistribute, modify or otherwise use the content of the Website in any way without the Company’s prior written consent, except for personal, non-commercial use.

The trademarks, logos and product names mentioned on the Website are the property of their respective owners and are used for information purposes.

4. Use of the Website

You undertake:

• To use the Website exclusively for lawful purposes
• Not to transmit content that is illegal, offensive, defamatory or that infringes the rights of others
• Not to attempt to gain unauthorised access to parts of the Website, to our systems or to those of other users
• Not to use robots, scrapers or other automated tools to extract content without our written consent
• Not to transmit viruses, malware or harmful code
• To provide accurate and up-to-date information when filling in forms

5. Quotation requests and commercial information

Quotation requests submitted through the Website do not constitute firm orders and do not oblige the Company to enter into a contract. Quotations issued by the Company are valid for a limited period, as expressly stated in each quotation.

The technical specifications, indicative prices and availability shown on the Website are for information only and are subject to change without notice. The final details of each transaction are set out in the written quotation and in the contract signed by the parties.

6. Limitation of liability

The Website is provided “as is”. The Company makes reasonable efforts to keep the information correct and up to date, but does not guarantee that:

• The Website will operate without interruptions or errors
• The information is complete, accurate or up to date
• The content contains no technical or typographical errors

To the extent permitted by law, the Company is not liable for:

• Direct or indirect damage resulting from the use of the Website
• Loss of data, profit or business opportunities
• Technical faults of the Website or of service providers (hosting, internet)
• The content of third-party websites linked from the Website

This limitation does not apply where liability cannot be excluded by law (e.g. personal injury caused by negligence, or fraud).

7. Links to third-party websites

The Website may contain links to external websites (e.g. the websites of the manufacturer ACME, of partners or of authorities). The Company does not control and is not responsible for the content, privacy policies or practices of these websites. You access them at your own risk.

8. Privacy and cookies

Personal data are processed in accordance with:

• the Privacy policy
• the Cookie policy

Please read both documents, which form an integral part of these terms.

9. Force majeure

The Company is not liable for failure to perform its obligations caused by force majeure events (natural disasters, pandemics, armed conflicts, government decisions, prolonged interruptions of internet or power services, etc.).

10. Dispute resolution

These terms are governed by Romanian law.

Any dispute relating to the use of the Website will be settled amicably. If this is not possible, disputes will be settled by the competent courts in Cluj-Napoca, Romania.

For consumers (natural persons):

• You can use the Alternative Dispute Resolution procedure (SAL, its Romanian acronym) of ANPC, the Romanian consumer protection authority, through the reclamatiisal.anpc.ro platform

11. Final provisions

If any clause of these terms is declared null and void or unenforceable, the other clauses remain in force.

If we do not act immediately on a breach of these terms, we do not waive our right to act on it later.

12. Contact

If you have any questions about these terms:

ACME Laser Romania SRL Address: Str. Giordano Bruno nr. 9, postcode 400243, Cluj-Napoca, Cluj County, Romania Email: office@acmelaser.ro Phone: +40 774 501 662 Hours: Monday–Friday, 09:00–17:00